TrueKatana
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Frequently Asked Questions

You have questions, we have answers. If you can’t find what you’re looking for in our FAQs section, click here to contact us.

How do I find out if my order has been shipped?

If we have an email address on file, you will receive order confirmations and shipping confirmations with the tracking number. If not, you can contact our Customer Service Department via email: customerservice@truekatana.com to check the status of your order.