So this is review on this tanto shipping took about ten days the tanto was packed good wicked blade nothing to gripe about nicely made a word to the wise if you get a shirasay style or any sword for that matter and it's extremely tight to get out of the scabbard for goodness sake please don't ask for a shipping label to send it back take the sword out and file out the opening in tiny incremental steps until it's good take the initiative to work on your sword or tanto to adjust things before freaking out and demanding a refund these things sometimes have to be done even on very expensive swords remember humidity plays a role in how snug things are as well better to have it tight and adjust then to receive it loose then it's harder to make it snug I see many silly complaints on reviews here that the item wasn't perfect in every way remember these are hand made by not just blade smiths but woodworkers and others so a lot goes into making a decent sword weather you realize it or not learn to work on your sword for simple or minor issues bond with it it's supposed to have a soul remember samurai and ancient warriors in Asia had to work on repair and maintain their swords and edged weapons they didn't just order a new one and if your sword has some tiny issue who cares it gives it character live with it if you can't work it out nothing in life is flawless so far I've ordered three items and there all pretty damn cool so please quit nitpicking if it's really bad ok send it back otherwise quit whining so far I love true katana and there designs and so far my customer service experience has been good it can be challenging as answered to e mail take a day or so and you may not get the answer your always looking for but be patient there's always going to be a few disgruntled people that sadly had a bad experience here but most reviews seem to be good so I have nothing but good things to say at this point Buddha bless